Privacy terms
Effective Date: 14th February, 2025
Thank you for using Peqaboo (the "App"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO"). Please read this policy carefully. By using our App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use Peqaboo, we may collect the following types of information about you and your pet:
1.1 Personal Information
This includes information that identifies you as an individual, such as:
Name, Email address, Phone number, and any other contact information you provide to us.
1.2 Pet Information
This includes information about your pet, such as:
Name, Age, Breed, Health-related information, and any other contact information you provide to us.
1.3 Usage Data
This includes information about how you interact with the App, such as:
Your preferences and settings, Features you use within the App, Device information (e.g., IP address, operating system, browser type) and any other contact information you provide to us.
We only collect personal data that is necessary for the purposes described in this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To operate, maintain, and deliver the features of the App.
Personalization: To improve and customize your experience with the App.
Communication: To send you updates, respond to inquiries, and provide customer support.
Analytics: To analyze usage trends, monitor performance, and enhance the App’s functionality.
Marketing (with consent): To send you promotions, special offers, or other information if you have opted in to receive these communications.
We will not use your personal data for any purpose other than those specified above unless we obtain your prior consent.
3. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your data under the following circumstances:
3.1 Service Providers
We may share your information with trusted third-party vendors, contractors, or service providers who assist us in operating the App, such as hosting providers, analytics providers, or customer support services. These parties are bound by confidentiality agreements and are only permitted to use your data as instructed by us.
3.2 Legal Compliance
We may disclose your personal data if required by law, regulation, court order, or other legal processes, or if necessary to protect our rights, property, or safety.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction. We will notify you before your data is subject to a different privacy policy.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
Under the PDPO, you have the following rights regarding your personal data:
Access: You may request access to the personal data we hold about you.
Correction: You may request that we correct or update inaccurate or incomplete information.
Deletion: You may request that we delete your personal data, subject to any legal or contractual obligations.
Withdrawal of Consent: If you have provided consent for data processing, you may withdraw it at any time.
Opt-Out: You have the right to opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
To exercise your rights, please contact us at hello@decennium.app. We will respond to your request within a reasonable timeframe, as required by Hong Kong law.
6. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Once your personal data is no longer necessary, we will securely delete or anonymize it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Effective Date" above.
Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the revised terms.
8. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
Email: hello@decennium.app
We are committed to resolving any privacy-related concerns promptly and transparently.