Don't let loyal customers leave, where will we find new ones?

Content Highlights:

• Mention the referral feature that allows customers to easily recommend the business's services.

• Share social integration features (such as allowing customers to share appointments on social media) to increase exposure.

• Explain how to launch promotional activities on the platform to attract new customers.

For businesses, new customers are the driving force for market expansion, while returning customers are a stable foundation. The Peqaboo Appointment System offers diverse functionalities to help businesses not only increase brand exposure and customer conversion rates but also retain existing customers, establishing long-term stable customer relationships.

Three Key Features to Attract New Customers

1. Referral System
   Existing customers can share services with friends and family through the platform. Upon successful referrals, both parties can receive points or discount rewards, forming a beneficial referral cycle. When customers' pets receive professional care here, they naturally enjoy sharing this sense of security and trust.

2. Social Integration Sharing
   Share with one click on social platforms like Instagram and Facebook, allowing more potential customers to see the business's quality services. Through spontaneous sharing and hashtag challenges by users, businesses can quickly accumulate brand recognition. For example, encourage customers to upload moments of pet growth or memorable instances to enhance interaction and emotional connection.

3. Promotional Activity Support
   Easily set up first-order discounts, discount codes, or limited-time promotions within the platform to attract more new users to experience the services. Especially for families that have just adopted new pets, offering exclusive promotions can make them feel cared for and valued.

Keeping in Touch with Returning Customers: Emotion and Value

Over time, many returning customers may interrupt services due to pet loss, moving, or other reasons. The Peqaboo Appointment System also focuses on this customer segment, helping businesses rebuild connections through thoughtful design and precise strategies.

1. Pet Memory Support Feature
   When a customer's pet passes away, businesses can send exclusive memorial letters or offer special promotions through the system, inviting them to participate in charity events or support other pets in need, making them feel the warmth and care of the business.

2. Returning Customer Incentive Program
   Regularly offer exclusive discounts or events for returning customers, such as free experiences with new pet services or point upgrades, allowing them to feel the brand's dedication anew.

An Overview of Attraction and Recovery Strategies

Strategy Specific Operations Expected Effects Referral RewardsCustomers successfully referring new customers can earn points or discounts, increasing the number of new customers while enhancing the retention of existing customersSocial InteractionLaunch hashtag challenges to encourage sharing of pet photos or stories to enhance brand exposure and create a warm brand imagePromotional EventsSet up first-order discounts or limited-time promotions, especially targeting families adopting new pets, to quickly attract new users and enhance brand recognitionEmotional MarketingSend pet memorial letters, invite participation in charity or new service experience activities to touch returning customers, recover lost users, and deepen emotional brand connectionsMoving DiscountsProvide cross-regional service recommendations or special discounts to continue serving remote customers, avoiding loss due to moving

The Peqaboo Appointment System is not just a tool but extends the emotional bridge between businesses and customers. From attracting new customers to rebuilding ties with returning customers, Peqaboo offers businesses comprehensive solutions that support stable and sustainable growth, making every service a cherished memory.